Last Updated: Sep 27 2018
All defined terms used below shall have the meanings set forth in our Terms and Conditions. Seehttps://rigd-us.myshopify.com/pages/terms-conditions.
Orders that you submit online are processed immediately. If you would like to cancel your order, please email us firstname.lastname@example.org, or call 949-424-3347. If your order has already shipped please see below on how to return your product.
Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. If the product you received is defective or damaged please reach out to us, and we will work with the manufacturer to replace your defective/damaged product
To initiate a return, please email us email@example.com. We require a receipt or proof of purchase to accompany your return.
All returned merchandise should be sent to us at 134 S. Glassell St., Suite E, ORANGE, CA, 92866.
For items that are manufactured by another party and resold by Us, please do not send such item back to the manufacturer.
You are responsible for paying for all shipping costs for your returned item, unless the item is received defective or damaged, in which case we will provide a shipping label or arrange a pickup. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
Refunds and Exchanges
After We have received your valid return, we will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by us, we will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.
If you do not comply with any of the above conditions, we reserve the right to refuse the return or exchange, or to impose different or additional conditions.